Refunds & Returns

Refund & Return Policy

Last updated: December 21, 2025

At YaadStyle Jamaica, we want you to be satisfied with your purchase. If you are not completely happy, we’re here to help.

1. Returns Eligibility

You may request a return if:

  • The item is unused, unworn, and in original condition

  • The item is returned in original packaging

  • The return request is made within 14 days of delivery

We reserve the right to refuse returns that do not meet these conditions.

2. Non-Returnable Items

The following items are not eligible for return:

  • Sale or discounted items

  • Gift cards

  • Personalized or custom-made products

  • Items marked as final sale

3. Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item:

  • Contact us within 48 hours of delivery

  • Provide clear photos of the issue

We will offer a replacement or full refund at no extra cost.

4. Return Process

To initiate a return:

  1. Email us at customerservice@yaadstylejm.com

  2. Include your order number and reason for return

  3. Wait for return approval and instructions

Returns sent without prior approval may not be accepted.

5. Return Shipping

  • Customers are responsible for return shipping costs

  • Shipping fees are non-refundable

  • We recommend using a trackable shipping method

6. Refunds

Once your return is received and inspected:

  • Approved refunds will be processed within 5–10 business days

  • Refunds will be issued to your original payment method

Depending on your bank or payment provider, it may take additional time for the refund to appear.

7. Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account again

  • Contact your credit card provider

  • Contact your bank

If you still need help, contact us at customerservice@yaadstylejm.com

8. Exchanges

We only replace items if they are:

  • Defective

  • Damaged

  • Incorrect

For exchanges, please contact us via email.

9. Order Cancellations

  • Orders can only be canceled within 12 hours of purchase

  • Once processed or shipped, orders cannot be canceled

10. Contact Us

For any return or refund inquiries:

📧 Email: customerservice@yaadstylejm.com
📍 Address:
2442 South Stone Mountain Lithonia Road
Suite P
Lithonia, GA 30058
United States